Terms of service

Terms of Service


Last updated: [12/19/2025]


These Terms of Use (“Terms”) govern your access to and use of www.khetika.com (“Website”), owned and operated by Retranz Infolabs Private Limited, a company incorporated under the Companies Act, 2013 (CIN: U72900MH2015PTC262950), having its registered office at Unit No. 2901 B, A Wing, Rupa Renaissance, Juimagar, MIDC Road, TTC Industrial Area, Navi Mumbai, Maharashtra – 400705 (“Company”,  “Khetika”, “we”, “us”, or “our”).


By accessing or using this Website, you (“you”, “user”, or “visitor”) agree to be legally bound by these Terms. If you do not agree with these terms, you must not access or use the Website or download any Material from the Website.


1. Website Use

You may access this Website for your personal, non-commercial use, including browsing and purchasing food products. You agree not to use the Website for any unlawful, fraudulent or harmful purposes.


2. Intellectual Property Rights

All content on the Website — including but not limited to logos, brand names, text, graphics, product information, icons, and software — is the intellectual property of Khetika or its licensors. Unauthorized use, copying, modification, or distribution of any material from this Website is strictly prohibited without prior written consent from the Company.


3. Acceptable Use

You agree not to:

  • Use the Website in violation of any applicable law or regulation

  • Attempt to gain unauthorized access to accounts, systems, or networks

  • Introduce malware, viruses, or harmful code

  • Engage in scraping, data harvesting, or automated crawling of the Website

  • Transmit offensive, defamatory, obscene, abusive or threatening material

  • Impersonate another person or misrepresent your affiliation

Any violation may result in legal action or restriction of access.


4. Disclaimer of Warranties

The Website and its content are provided on an “as is” and “as available” basis without warranties of any kind. While we strive to ensure accuracy, we make no guarantees about the completeness, reliability, or suitability of any content or services on the Website.

5. Limitation of Liability

To the fullest extent permitted under applicable law, Khetika shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to:

  • Your use or inability to use the Website

  • Unauthorized access to your data or transmissions

  • Any errors, omissions, or inaccuracies in Website content

  • Any bugs, viruses, or other harmful elements transmitted through the Website

  • Any delay, failure, or disruption of service

In no event, shall our total liability exceed the amount paid by you for the specific product giving rise to the claim.


6. Indemnity

You agree to defend, indemnify, and hold harmless Retranz Infolabs Private Limited, its directors, officers, employees, and agents, from and against any claims, damages, liabilities, losses, and expenses (including legal fees) arising out of or in connection with:

  • Your use or misuse of the Website

  • Your violation of these Terms

  • Violation of applicable laws or third-party rights


7. Modifications to Terms

Khetika reserves the right to update or modify these Terms at any time. Continued use of the Website after such changes constitutes your acceptance of the updated Terms. You are encouraged to review these Terms periodically.


8. Force Majeure

We shall not be liable for failure or delay in performance caused by events beyond reasonable control, including but not limited to natural disasters, government actions, network failures, strikes, or pandemics.


9. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Navi Mumbai, Maharashtra.

 

10. Contact Us

For any questions or concerns regarding these Terms, you can contact us at:

Email: customercare@khetika.com
Registered Address:
Unit No. 2901 B, A Wing, Rupa Renaissance,

Juinagar, MIDC Road, TTC Industrial Area,

Navi Mumbai, Maharashtra – 400705